moor-loft is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page provides specific information for visitors and clients from the European Economic Area (EEA).
Our Commitment to GDPR Compliance
Although moor-loft is based in Australia, we recognise our obligations under the GDPR when processing personal data of individuals located in the EEA. We have implemented measures to ensure that any personal data we process meets the standards required by the regulation.
Lawful Basis for Processing
We process personal data only where we have a lawful basis to do so. The lawful bases we rely upon include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contractual necessity: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal obligation: Where processing is necessary for us to comply with the law
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data where we are relying on legitimate interests as the lawful basis, and there is something about your particular situation that makes you want to object.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
International Data Transfers
As moor-loft is based in Australia, any personal data you provide to us will be transferred to and stored in Australia. Australia is not subject to an adequacy decision by the European Commission. However, we ensure that appropriate safeguards are in place to protect your personal data, including standard contractual clauses approved by the European Commission where applicable.
Data Protection Officer
For enquiries related to GDPR compliance or to exercise any of your rights, please contact us:
moor-loft
Suite 42, Heritage House
127 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Complaints
If you are located in the EEA and believe that we have not complied with the GDPR, you have the right to lodge a complaint with your local supervisory authority. However, we would appreciate the opportunity to address your concerns before you approach the supervisory authority, so please contact us in the first instance.
Updates to This Information
We may update this GDPR compliance information from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.
Last updated: September 2026